My black box has not been missed?

If in the unlikely event that your recycling box isn't emptied on the day stated in the timetable, please call the relevant number below -

Residents of North, West and South Wiltshire - 0845 6032085

Residents of East Wiltshire  - 01380 734849

 

I need a replacement black box / my black box is missing.

To order a replacement black box please call the relevant number below -

Residents of North, West and South Wiltshire - 0845 6032085

Residents of East Wiltshire  - 01380 734849

 

My lid is broken / missing, can I have a new one?

To order a replacement lid for your black box please call the relevant number below -

Residents of North, West and South Wiltshire - 0845 6032085

Residents of East Wiltshire  - 01380 734849

 

The Black box is too small for all my recycling. Can I have a second black box?

You can put any extra recyclable materials out to be recycled by putting them in open carrier bags alongside the box, preferably sorted by material type (i.e. papers in one bag, bottles in another).  You may prefer to put your newspapers and magazines in open carrier bags and your loose recyclables in the box itself.

N.B. We are currently unable to collect carrier bags for recycling so, once emptied, these will be placed back inside your upturned black box.

However, if you find you are regularly filling your recycling box, residents can have a second box.

 

Will my black box collection date change because of Bank Holidays?

Collection days may alter during weeks where there is a Bank Holiday - these changes are also highlighted on the online collection calendar.

If you are unsure of when your box will be collected, please call the relevant number below:

Residents of North, West and South Wiltshire - 0845 6032085.

Residents of East Wiltshire  - 01380 734849.

 

Can I put shredded paper in my black box?

Unfortunately due to litter problems shredded paper can not be accepted in the black recycling boxes. Our previous experience of handling shredded paper has shown that in emptying it into the vehicle, it often gets blown away and creates a litter problem.

It can be taken to mini bring sites across Wiltshire or any of Wiltshire’s Household Recycling Centres. Click here to find your nearest mini bring site or household recycling centre.

 

I am unable to take my black box to the kerbside. Can i have an assisted collection?

If you need assistance moving your box to the kerbside, you may be eligible for our assisted collection service.  Please contact you local Wiltshire Council office on the relevant numbers below-

North - 01249 706111
West - 01225 776655
East - 01380 734849
South - 01722 434319 or 01722 434320

  

Where can I buy Warrior Compost?

Warrior Compost can be purchased from any of Wiltshire’s Household Recycling Centre’s. The compost is available in pre packed 30 litre bags for £2.50, or you can fill your own bags with loose compost for £1.00 a bag at all the sites (except Everleigh).

Alternatively residents can order large quantities of compost from Hills directly in bulk bags or loose. For more information or order bulk compost please call 0845 6032083.

The compost is created from garden waste from Wiltshire households.  It is produced to the national standard PAS100, verified by the Soil Association and the Environment Agency.

 

Can I take Asbestos to the HRC's?

Residents can dispose of cement bonded asbestos at 3 of Wiltshire household recycling centres located at Purton, Salisbury and Warminster. Residents must make an appointment with the household recycling centre before disposing of the asbestos. Click Here for more information.

 

Hills Waste Solutions and Wiltshire Council operate strict conditions to dispose of asbestos at the HRC’s. For full details – Click Here.

 

Can I take Plasterboard to the HRC's?

Due to recent Environment Agency Regulations. Plasterboard can only be disposed of separately to all other materials.

Therefore currently Plasterboard can only be taken to eight household recycling centres, Amesbury, Devizes, Honeyball (Calne), Melksham, Stanton st Quintin, Salisbury, Trowbridge and Warminster.

 For full details and conditions of disposal, please Click Here.